Refund policy
Return and Refund Policy
Bloody Bucket Gaming — Bloodybucket.shop
Made-to-Order Merchandise
Our merchandise is produced specifically for each customer after an order is placed.
Because our products are made to order, we generally do not accept voluntary returns or exchanges for:
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Ordering the wrong size or color
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Changing your mind
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Buyer's remorse
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Personal preferences
This policy does not limit any rights customers have under applicable consumer protection laws.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of receiving it at spott@bloodybucket.shop.
Include your order number, a description of the problem, and clear photographs of the item and any relevant packaging.
We will review the issue and arrange an appropriate replacement, refund, or other remedy where required.
Returns
Please contact us before returning any merchandise. Do not send products directly to Printful or another address without receiving instructions from us.
Where a return is required because of an error or defect, we will provide appropriate instructions and cover return costs as required by applicable law.
Cancellations
Because production may begin shortly after an order is placed, cancellation requests must be made as soon as possible. We cannot guarantee cancellation once production has started. Statutory cancellation rights, where applicable, remain unaffected.
International Customers
Customers in the European Union, United Kingdom, and other regions may have additional statutory cancellation, return, refund, or product conformity rights.
These rights remain applicable regardless of our made-to-order policy. Print-on-demand merchandise is not automatically exempt from statutory cancellation rights.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Contact Us
Bloody Bucket Gaming
Email: spott@bloodybucket.shop
Website: https://bloodybucket.shop